As a citizen of the 21st century,
you should be able to

  • Working as a team to achieve common goals in the most effective and efficient way possible.

  • Feeling part of the group you belong to and striving to achieve the team's goal.

  • Maintaining good relationships, minimizing conflicting relationships, and strategically resolving conflicts.

  • Giving and receiving feedback, listening to criticism.

  • Establishing and maintaining understanding within the team, taking responsibility and balancing the distribution of work among team members.

  • Being a good leader, actively listening to people in your work group, working collaboratively with others, promoting cooperation when performing activities in school, the office, etc., and recognizing the contribution or effort of your colleagues in the activities performed.

  • Ability to contribute or cooperate with other team members
  • Collaborative problem solving
  • Being aware of team dynamics
  • Communication
  • Ability to interact with others (speak with clarity, listen with care and patience, behave respectfully and professionally)
  • Work effectively in diverse teams, considering cultural and social differences
  • Valuing individual contribution
  • Openness to considering other viewpoints
  • Being able to apply active listening strategies (probing, reflecting, deflecting)
  • Ability to negotiate and seek consensus
  • Ability to identify conflicts and recognize whether they are constructive or destructive
  • Ability to apply conflict-resolution strategies (discussion and dialogue) effectively
  • Ability to assume shared responsibility and to assign credit to each teammate
  • Being able to support group decisions even if not in total agreement
  • Willingness to ask for help or to provide help
  • Being able to give and receive constructive feedback
  • Ability to set specific and challenging goals
  • Ability to manage projects (organization and planning, decision-making)
  • Monitoring and evaluating performance
  • Being able to coordinate and synchronize activities, information, and task interdependencies between team members
  • Ability to establish task and role expectations of team members
  • Ability to ensure proper balancing of workload in the team
  • Being able to adapt ideas or process to accommodate teammates
  • Leadership (constructive feedback, praising, encouragement, persuasion, etc.)
  • Ethics
  • Judging the quality of content, information, procedures or solutions
  • Being able to criticize a work product with respect to their credibility, relevance, and bias using a set of standards or specific framework
  • Criticism, auditing, appraisal, authentication

Sources: Based on PEARSON framework
(Metusalem, Belenky & DiCerbo, 2017; Griffin, McGaw & Care, 2012).




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21st century skills help individuals of all ages to reinvent themselves throughout life, adapt to changing and diverse circumstances, and identify opportunities for growth amid differences.


What are these skills?